Privacy Policy

Scope

This Privacy Policy explains how we handle personal information collected through our websites, booking and registration flows, communities, events, travel programs, and digital products.

Information we collect

• Information you provide: name, email, phone, organization, event details, application responses, and messages
• Transaction information: purchases, deposits, refunds, and payment status received from our payment processors
• Usage information: pages viewed, referring source, campaign tags, share clicks, and form completions, collected only where analytics consent has been given
• Technical information necessary to deliver and secure the service, such as request metadata and security logs

How we use information

• To deliver bookings, sessions, memberships, experiences, and digital products
• To respond to inquiries, applications, and support requests
• To send transactional communications such as confirmations, reminders, and calendar files
• To send marketing communications where you have opted in, with an unsubscribe option in every message
• To secure our systems, prevent fraud and abuse, and satisfy legal obligations

Legal bases (where GDPR applies)

• Performance of a contract for bookings, purchases, and program delivery
• Consent for analytics, cookies, and marketing messages, withdrawable at any time
• Legitimate interests in operating, securing, and improving our services
• Legal obligation for tax, accounting, and compliance record keeping

Sharing

We do not sell personal information and we do not share it for cross-context behavioral advertising.

We share information with service providers acting on our behalf — hosting, database, email delivery, calendar, video conferencing, and payment processing — under contracts requiring confidentiality and limited use.

International transfers

Where information is transferred outside your country, we rely on appropriate safeguards such as standard contractual clauses and vendor commitments to equivalent protection.

Retention

We retain personal information for as long as needed for the purpose collected, then delete or de-identify it in line with the Data Retention Policy.

Your rights

Depending on where you live, you may have rights to access, correct, delete, port, restrict, or object to processing, and to opt out of targeted advertising, sale, or profiling.

We do not discriminate against you for exercising these rights. See the Consumer Privacy Rights policy for how to submit a request and how we verify it.

Children

Our services are directed to adults. We do not knowingly collect personal information from children under 13, and we delete such information promptly when identified.

Security

We use encryption in transit, role-based access controls, audit logging, and least-privilege administration. See the Security Policy for details.

Changes to this document

We may update this document as our services, technology, and legal obligations evolve. Material changes are published with a new version number, an updated effective date, and a summary of changes in the version history below.

Continued use of our websites, products, services, experiences, or communities after an update takes effect constitutes acceptance of the current version.

Contact

Questions about this Privacy Policy may be sent to our legal and compliance contact through the contact form on this site. Please reference the document title and version number.

• Legal & compliance requests: use the Contact Legal link on this page
• Privacy and data rights requests: see the Consumer Privacy Rights policy
• Accessibility accommodations: see the Accessibility Statement

Review notice

This document is a high-quality draft template prepared for review. It is not legal advice and no guarantee of compliance is made or implied. Final responsibility for legal sufficiency rests with the organization's licensed legal counsel.